SmartBuyGlasses prides itself on its customer after sales service. We understand that you want your product delivered as soon as possible after your purchase. SmartBuyGlasses guarantees that you will get your order as soon as possible as we process orders 7 days a week. We usually process all orders on the day that they are received, if not the same day, then definitely within 24 hours.

We are pleased to inform you that for our Frame and Lens deals glasses have a shipping time of 5-7 working days. This VERY FAST SERVICE ensures that you receive your new eyeglasses in the same amount of time as if you were purchasing your eyeglasses from your local optometrist - in some cases sooner. For Designer Eyeglasses (with prescription lenses) and Designer Sunglasses, shipping may be slightly longer. This may be because the product may be located in our overseas warehouses or on backorder from our suppliers (ie: delayed delivery). Please refer to delivery times below:

Estimated Arrival Time	Shipping Cost	Frame & Lens Deals	Designer eyewear without prescription	Designer eyeglasses with prescription	Designer sunglasses with prescription
Domestic	AU$19.95*	5-7 working days	5-11 working days	5-14 working days	5-14 working days
International	AU$19.95*	5-7 working days	5-11 working days	5-14 working days	5-14 working days
Please note: A delivery time of up to 14 working days is unusual and we will always contact you via email with updates regarding the shipping time of your order should your order fall into this category. Transition lenses with a 1.61 special index can take 5-7 working days extra. Prescription tinted lenses will also take an extra 1-3 working days.

To ensure your order arrives quickly we deliver all products via secure registered express airmail. All our orders also have a tracking number to ensure that your package will arrive securely and not get lost during the process. Should there be any delay in shipment for any reason we will always make a point of contacting you.

We provide an Express and Registered delivery service. This will ensure that you will receive your purchase in the safest and fastest possible way. The shipping rate for North South America is based on our flat rate of $14.95 for the registered express service. Note there are NO ADDITIONAL or HIDDEN CHARGES on our prices or delivery fees.

We are currently offering worldwide shipping at our basic North American rate of $14.95 for the registered express international air mail service. The delivery time for our international customers is approximately the same as our American customers.

With SmartBuyGlasses's fully integrated and centralised distribution centre, we are able to ship orders and service all our worldwide customers. We have already delivered our quality eyewear to over 45 countries worldwide! Note that all our designer eyewear originates from Italy where most top brands are made. With our strong international logistics centers we are able to service all our worldwide customers with the latest models at unbeatable prices.